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100% Satisfaction Guarantee
Order with confidence. We guarantee your complete satisfaction. If for any reason you are not pleased with your purchase, you may return it for a replacement and/or refund.
Order Processing
Orders placed on our web site are completely secure. Once you have filled out our online order form the order is confirmed, processed and shipped via UPS usually within 48 hours (excluding Saturdays and Sundays).
Shipping & Packaging
Our shipping method is UPS Ground. Delivery generally takes 3 to 5 busniness days. Please note that we cannot deliver to Post Office Boxes.
Merchandise Total:
$ 0.01 - $ 9.99. . . . . . . . $ 7.50
$10.00 - $39.99. . . . . . . . $ 8.50
$40.00 - $69.99 . . . . . . . .$10.50
$70.00 - $99.99 . . . . . . . .$12.50
$100.00 or more . . . . . . . FREE!
Return Policy
Your satisfaction with any purchase from Bird Bath and Butterflies is 100% guaranteed. If for any reason you are not satisfied with your purchase you can return it within 30 days to us for a full refund, less shipping. If you have further questions regarding returning a product please email us at: info@birdbathandbutterflies.com
Please note the item must be in resaleable condition.
To assist us in expediting your return, exchange and/or refund, we ask the following:
Contact us prior to returning the merchandise.
Merchandise returns must be within 30 days of receipt
Return products in their original packaging in resalable condition.
Include all accessories, instructions and any other related items with your return.
Include a copy of the invoice and/or packing slip.
Questions & Comments
Whether you want more information about a specific product or have a question about your order, our staff of enthusiastic birders will be happy to assist you. You may contact us at any time.
Shipments outside the United States
We cannot ship to international addresses at this time. For Alaska, Hawaii, Puerto Rico and Canada, we are happy to ship via U.S Postal Service.
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